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Property Manager (Retail Portfolio)

JLL
remote work
United States, California, San Francisco
Jan 22, 2025
JLL is currently seeking a Property Manager to join our growing Retail property management team in the Bay Area.

*This can be a remote (work from home) position - managing a Retail portfolio around the San Francisco/Oakland area.

*Must live in the Bay Area region to visit our portfolio of properties on a monthly or as needed basis.

Job Scope: NOI and direct management oversight of assigned retail properties in order to maximize asset value on behalf of JLL clients. Specific responsibilities include property management, operations, maintenance, client and tenant relations, supporting the leasing team, marketing, collections, annual budgeting, risk management and financial reporting (including working with accounting staff to provide accurate and detailed financial statements as required by owner); sourcing relationships to develop new business opportunities.

What You'll Be Doing

To develop, articulate and implement business plans for each assigned property, that are consistent with the owners needs and objectives to maximize asset value and NOI
Monthly / Quarterly financial and management reporting as required by client
To provide oversight of contractors and maintenance personnel at properties to ensure they are being maintained properly and as required.
To build relationships in order to retain current business, expand opportunities with existing clients and leverage that in pursuit of additional clients and business opportunities.
Understanding the leasing process and effectively supporting the broker/agency leasing team

Financial Performance
To project and achieve budgeted financial goals as outlined in the approved annual operating budget while adding value to the property(s) with prudent management and business decisions.

Competencies
Customer Focus - dedicated to meeting the expectations and requirements of internal and external customers; act with customers in mind, establish and maintain effective relationships with customers and gain their trust and respect.
Drive for Results - can be counted on to exceed goals, bottom line oriented, pushes self and others for results.
Planning and Organization - establish course of action to accomplish goals, develop plans for achieving results, can orchestrate multiple activities at once to accomplish goals, uses resources effectively and efficiently, measures performance against goals, evaluates results.
Time Management - uses time effectively and efficiently, values time, concentrates efforts on a priority basis, time efficient & results oriented and successfully attends to a broader range of activities.
Financially Astute - Thorough understanding of retail property accounting principles, including recovery ratios and methods, accrual and cash basis accounting, reading and understanding financial statements, lease language interpretation and budgeting and forecasting.
Interpersonal Savvy - relates well to all kinds of people, up, down and sideways, inside and outside the organization, builds appropriate rapport, builds constructive and effective relationships, communicates well and uses diplomacy and tact.
Written/Oral Communications - is able to write and speak clearly and succinctly in a variety of communication settings and styles, able to project confidence and professional expertise.
Problem Solving - Takes responsibility for solving problems, manages others well in problem solving and uses logic and innovative methods to solve difficult problems.

What We're Looking For

College graduate preferred
Real Estate License required within 90 days.
At least 3-5 years' experience in commercial property management, multiple property responsibilities in Retail preferred.
In depth understanding of financial aspects of property performance
Competency using Microsoft Office, navigating the internet, general use of personal computer.

What's In It For You
Join an industry leader and shape the future of commercial real estate
Deep investment in cutting-edge technology to power your work
Comprehensive and competitive benefits plan
A supportive, caring and diverse work environment designed for your growth and well-being
A relationship builder
Both verbal and written communication skills are vital, and, of course you'll be good at establishing relationships with all levels of the organization & external clients.

Tech minded
The real estate industry is consistently changing with technology. You'll need to make technology work to your advantage. You must demonstrate proficiency in the use and application of technology tools and continually seek opportunities to develop your skill-set.

An achiever
You'll have a proven track record of results as we'll expect you to act decisively, think big, and manage your time to meet deadlines in a fast-paced, high volume environment. Most importantly, you'll want to contribute to a diverse, supportive, and talented team
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