FFN ROI Quality Coordinator

Overview

FamiliesFirst Network provides foster care, adoption and child welfare services in Escambia, Santa Rosa, Okaloosa and Walton counties. The nonprofit's specialized team is passionate about helping abused and neglected children and their families. FamiliesFirst Network collaborates with partners throughout the state, in Northwest Florida's four-county area and within our faith-based communities to ensure the safety and well-being of children. Learn more at FamiliesFirstNetwork.org.

Job Summary

This position is responsible for managing the day-to-day handling of releasing records information and file maintenance in compliance with both federal/state regulations and HIPAA standards. Assignments/tasks are expected to be executed with considerable independence and maintain compliance with established facility policies and procedures, contract requirements, organization bylaws, and federal and state regulations/laws.

Role Requirements

* Associate's degree in related field and four (4) years of experience in any of the following areas: Data Entry Operation, Records, Business Administration, Contracts, Compliance, or Paralegal Studies. May substitute equivalent combination of education and experience.
* Must have proficient computer skills with an ability to use Microsoft Office to complete tasks, conduct legal research, document maintenance and preparation.
* Must have the ability to research a variety of sources and cases, gather information, read/understand case law, and inspect large volumes of paperwork.
* Must have significant discretion in processing and control of highly sensitive material.
* Must have a friendly, confident, and knowledgeable phone presence.
* Must be able to maintain effective working relationships with internal and external customers.
* Must be extremely detail oriented with a high level of accuracy while demonstrating the ability to resist distractions.
* Must have the ability to understand and present information to customers.
* Must have strong organizational skills, ability to prioritize responsibilities, and work on more than one case at a time.
* Must have the ability to work independently with good decision-making skills.
* Excellent verbal and written communication skills including letters, memos and emails.
* Must be able to pass organization screening requirements, including state or federal background screenings as appropriate.
* Must possess a valid driver's license from the state in which you reside, a good driving record and be insurable under the corporate policy.

To Apply

Interested applicants please visit www.lifeviewgroup.org and complete the on-line application. If you require additional assistance, please call Human Resources at 850-469-3729.

FFN is putting our employee health and safety first by following guidance from local health departments and the Centers for Disease Control and Prevention (CDC) recommendations on preventing the spread of COVID-19.

Lakeview Center is an Equal Opportunity / Affirmative Action employer. Minorities, Females, Protected Veterans and Individuals with Disabilities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Drug Free Workplace Employer, DRUG TESTING REQUIRED