Product Manager (Remote)

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.

We're on a mission to bring the focus back to what truly matters - patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding.

Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.

Reporting to the Vice President, Product Management, Provider Data Management, the Product Manager will perform a variety of functions in support of the Product Management team for Availity's Symphony product, primarily by overseeing the development and management of Symphony's product roadmap in collaboration with Availity's partner, Integrated Healthcare Association. Responsibilities include documenting project charters and work breakdown, tracking progress, producing status reports, and organizing meetings. The role will maintain the necessary rigor and cadence for effective product management to ensure scope, schedule, cost, and risks are effectively managed across multiple efforts for Symphony. Working knowledge of the product development lifecycle and software development lifecycle is required as the product manager will be expected to guide product features through the discovery and requirements definition process and coordinate with software development scrum teams and manage project schedules within a release/deployment environment.

Sponsorship, in any form, is not available for this position.

Location: Remote, US

Why you want to work on this team:

• This role will drive the roadmap for a product used by >600,000 providers to share data with health plans
• The team is a close-knit collaborative and passionate group committed to individual and team success.
• This role will help make a meaningful and relatable difference in healthcare interactions.
• You will be part of a team extending Availity's capabilities and positioning in the growing space of provider data management

To be qualified for this position you:

• Minimum of 5 years' experience in Product Management with data driven products, preferably within healthcare technology. Healthcare background is required to be considered for this role.
• Experience creating and executing roadmaps as well as leading a team to meet deliverables.
• Experience managing customer expectations.
• Must have strong written and verbal communication skills and experience working across multiple levels (including executive level), functions and regions
• Worked in and are comfortable operating in a matrix organization, coordinating across multiple disciplines.
• Possess technical acumen and the ability to gather and describe product requirements and get feedback from technical staff.
• Knowledge of modern technology architectures, database technology, virtualization, and the impact of government initiatives and HIPAA privacy and security regulations on system design.
• Thorough understanding of Agile/Scrum methodologies and software development lifecycle using tools like Jira.
• Expertise in MS Suite of tools: PowerPoint, Excel, Word, Teams, Outlook, OneDrive.
• Excellent organizational skills and keen sense for detail and accuracy.
• Proactive mindset and self-motivation.
• Innate curiosity in learning new technologies and concepts.

You will set yourself apart with:

• Familiarity with provider data management and related healthcare datasets
• PMP or Agile/Scrum certification
• Experience in healthcare technology
• Knowledge of IT and Cloud concepts and practices such as AWS
• Healthcare Technology

You will be:

• Enabling the portfolio strategy by delivering a commercially viable product and subsequent solutions and components and ensuring all factors of a go-to-market strategy are enacted.
• Leading definitions and prioritization of problems, requirements, solutions, and features, which includes working with internal stakeholders, third parties, customers, and users to understand their needs and define the problem to be solved.
• Collaborating with the Product Organization and Account teams to understand the market opportunity and viability of product design.
• Engaging with UX/Design and focus groups (users, prospects, clients) to perform concept testing and solution refinement.
• Defining product vision, roadmaps, and supporting business case for new solutions.
• Developing or directing development of operational and financial reporting metrics to ensure product success.
• Gathering, analyzing, and responding to user feedback.
• Working cross-functionality in a matrix driven environment.
• Collaborating with technical teams including Data Engineers, Architects, and Developers on solution design and roadmap execution.
• Leading team of product owners and product analysts to execute against product vision.
• Ensuring products are well documented to conform to specifications, timelines, and quality standards.
• Collaborating with marketing to develop material to convey product capabilities and value.
• Assisting in creation of pricing and packaging.
• Collaborating with Account Management and other stakeholders to plan internal communications, metrics, process design, and ensure operational readiness.
• Evangelizing product, company point of view, and differentiation to internal and external stakeholders.
• Creating content for increasing thought leadership based on point of view.
• Accountable for the success of the product / solution in the market.

Availity culture and benefits:

• Availity is a certified "Great Place to Work"! Culture is important to us and there are many ways for you to make your mark here!
• We have several Diversity & Inclusion teams, a Young Professionals Group, a She Can Code IT group for women in tech, and various ways to engage with fellow Availity associates.
• Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!
• Don't feel like wearing business attire? Cool, you can wear jeans - we are a casual place.
• We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits, and a 401k match program that you can take advantage of on day one!
• We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.
• Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
• Interested in furthering your education? We offer education reimbursement!
• Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.
• Want to work for an organization that gives back to the community? You're at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.

Next steps:

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.

Interview process:

• Recruiter Recorded Video Pre-Scree
• Video Interview with Hiring Manager
• Video Panel Interview
• Final Video Interview with Chief Product Officer

Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.

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