Warehouse & Delivery Associate

Hawkins, Inc. is a trusted and well-known leader in the chemical industry for over 80 years. We have opportunities for motivated hard workers to learn and develop a career with our Water Treatment business segment. Our route sales/delivery approach to supplying products and equipment to our customers in 27+ states ensures superb customer service and support. Our customers include water and wastewater treatment systems, municipal and commercial swimming pools, industrial process and wastewater facilities, and industries like oil/gas and agricultural farmers/growers.

Learn more about us at www.hawkinsinc.com (NASDAQ: HWKN).

To learn more about Hawkins Water Treatment and the sales, delivery and warehouse positions, watch this short video.

ABOUT THE JOB

The primary purpose of the Warehouse & Delivery Associate is to deliver Hawkins products, equipment and services. The Warehouse Associate uses deliveries to a customer site and every interaction with the customer/potential customer as an opportunity to promote Hawkins products, equipment and services. TSRs follow all safety protocols and operate vehicles to deliver product while providing equipment and technical support.

Click here to watch a short video to learn more about the position.

Many aspects of this job are learned through company-provided paid on-the-job training!

Responsibilities

Warehouse & Branch Operations:

• Identify potential inventory constraints and work to reach optimal inventory levels which support our customers.
• Position will be a lead in guiding cycle count effectiveness and report out cycle count accuracy.
• Monitor inventory transactions, reconcile physical inventories, and provide recommendations for improving accuracy.
• Effectively monitor order status, manage incoming calls, emails, and faxes to process customer orders, returns and other requests in a timely manner.
• Anticipate customer needs and give a high priority to customer satisfaction
• Partner with internal customers to fulfill customer needs.
• Effective written and verbal communication with internal and external customers
• Respond to customer complaints, provide appropriate solutions and potential alternatives within policies of the company and follow up to ensure resolution satisfies customer needs

Product, Equipment & Service:

• Follow all Hawkins safety and training procedures
• Safely deliver chemical products following Hawkins product transfer protocols and equipment.
• Safely install and service all products and equipment
• Follow inventory control procedures
• Provide backup sales support

Safety:

• Comply with all DOT operating, maintenance, and load securement standards and all applicable Federal, State, and Corporate environmental, safety, health regulations and standard operating procedures.
• Communicate compliance, safety, and equipment needs as personally identified.

ABOUT YOU

• High school diploma or equivalent experience.
• Ability to obtain and maintain a Class B Commercial Driver's License and comply with DOT standards.
• Must be able to work with or learn to use the computer and software systems at Hawkins.
• Excellent customer service skills.
• Ability to engage with customers with effective written and verbal communications.
• Ability to learn and perform math calculations to determine product profits, pump flow rates, etc.
• Excellent organization and time management skills.
• Available to regularly work a schedule that consists of 10-12 hour days and requires some overnight travel.
• Demonstrated problem solving skills.
• Ability to lift over 50 pounds regularly, 75 lbs. occasionally.
• Ability to regularly climb in and out of truck cab and onto and off of the truck gate.
• Ability to safely operate a forklift and commercial vehicle that transports chemicals including hazardous chemicals.

Benefits of working for Hawkins, an award-winning employer, include:

• Paid on-the-job training
• Medical, dental, vision, life and disability insurance
• Generous 401(k) employer match
• Company-paid uniforms
• Cell phone stipend
• A focus on YOUR DEVELOPMENT

Ref 2025-181

All applications must be received online. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristics protected by law. Hawkins is a Drug Free workplace.