Lead Dispatcher

El Dorado Disposal, a Waste Connections company, is looking to hire a full time Lead Dispatcher at our location in Placerville, CA!

The schedule will be Monday - Friday working an 8 hour shift. The pay range for this job category is $24-$28 per hour.

DUTIES AND RESPONSIBILITIES:

• Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.

• Analyzing and resolving customer inquiries for missed pick-ups, misplaced containers and property damage.

• Assisting driver(s) when a pick up or delivery is in question before servicing.

• Scheduling and dispatching work to various employees and departments throughout the day.

• Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.

• Delivers services to customers in a manner that promotes goodwill. Interacts with customers daily via phone and email.

• Multitasking large amounts of data entry, while maintaining high volume radio traffic and internal employee interaction.

• Quickly and effectively make decisions, often without managerial approval.

MINIMUM JOB REQUIREMENTS:

• High school diploma or equivalent is required.

• Minimum of 5 years of solid waste industry knowledge and logistics experience required.

• Proficiency in MS Office Suite (Excel, Word, Outlook, etc.)

• Excellent organization and communication skills, both orally and written.

To be considered for any of our current openings you must complete an application at www.wasteconnections.com. Application information and additional

instructions can be found once you select your position of interest.