Job Title: Senior Manager of Data Platform and Governance
Location: Remote - CA (Southern)
What you'll do: Looking for a strong candidate that will be responsible for leading critical payment rail integrations within the company's core environment and overseeing organization's data platform management and technical governance efforts. This role will require deep expertise in AWS services, data warehousing development and management, security monitoring, along with strong skills in payment rail integration and compliance. A background in software development, especially with React.js, Node.js, and MySQL, will be essential for supporting platform enhancements and integration efforts. Additionally, this position is responsible for managing support ticket execution to ensure efficient issue resolution.
What we are looking for: Responsibilities:
- Payment Rail Integration:
- Lead technical integration of payment rails, managing the technical and regulatory requirements specific to payment processing.
- Collaborate closely with the development team to ensure secure and efficient integration with third-party payment systems, while adhering to relevant financial regulations.
- Provide guidance on best practices for secure and compliant payment processing within the platform.
- AWS Platform & Data Warehouse Management:
- Oversee the architecture, management, and optimization of AWS services including S3, CloudFront, Lambda, API Gateway, CloudWatch, Athena, RedShift, Aurora and many other AWS services.
- Develop and maintain data warehousing solutions that support scalable data analytics, client data needs and reporting.
- Implement data best practices to optimize storage, retrieval, and processing, supporting the organization's strategic data initiatives.
- Software Development & Platform Enhancement:
- Support and oversee software development initiatives, especially around React.js, Node.js, and MySQL, to enhance platform functionality.
- Collaborate with engineering teams to develop scalable solutions that improve platform performance and support payment rail integration.
- Governance and Security:
- Establish and enforce policies and procedures that ensure compliance with industry regulations such as GDPR, CCPA, and others relevant to the platform.
- Lead compliance assessments and act as the primary contact for audits and vendor questionnaires to ensure adherence to data management and governance standards.
- Oversee security monitoring processes, implementing tools and strategies to proactively identify and mitigate security risks.
- Collaborate with IT and security teams to ensure that data security protocols are in place and updated to counter evolving threats.
- Conduct regular security assessments on AWS services, data warehousing solutions, and DD platform prioritizing threat detection and response capabilities.
- Support Ticket Management:
- Oversee support ticket operations, managing the resolution of platform-related issues and ensuring swift responses to stakeholders.
- Develop and implement an escalation process for high-priority issues, ensuring critical problems are addressed efficiently.
Qualifications:
- Technical Expertise: Extensive experience with AWS services, including S3, CloudFront, Lambda, API Gateway, CloudWatch, Athena, RedShift, and Aurora, as well as data warehousing and security monitoring.
- Payment Rail Integration: Proven experience leading payment rail integration efforts, with a strong understanding of payment systems, transaction security, and compliance.
- Software Development Skills: Background in software development, with proficiency in React.js, Node.js, and MySQL for supporting and enhancing platform integrations.
- Compliance & Security Knowledge: Strong understanding of data governance, privacy regulations, and security best practices, with hands-on experience in security monitoring and risk mitigation.
- Support Operations: Demonstrated ability to manage support ticket workflows, ensuring timely and accurate resolution.
- Leadership Skills: Strong communication and collaboration skills, with the ability to work effectively across teams, vendors, and regulatory bodies.
This role requires a strategic leader with a robust understanding of data platforms, payment rail integration, software development, compliance, and security. The ideal candidate will drive innovation, ensure compliance, and lead payment processing enhancements to advance the organization's data infrastructure and governance capabilities. Benefits you'll love: We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career! About the company: Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process. Western Alliance Bancorporation
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