Sports Medicine Clinic Assistant DB - (MR)

The clinical assistant is responsible for assisting in all aspects of the Sports Medicine program through daily clinical operations and care coordination including, but not limited to patient rooming and triage, communication between both patient family and physician, and coordination of care both within the NCH system and externally. They will develop professional relationships with their patients and families to become a valued member of their health care team, deliver a high level of customer service, and continually look for ways to improve the quality of their clinical services and coordination of care. Areas of priority will include daily clinical coverage, patient education, department operations, pre-certification of procedures and services, and maintenance of accurate and complete patient-related documentation. Nationwide Children?s Hospital is committed to health equity, continuity of care, and patient confidentiality, safety, and satisfaction.

Schedule: FT, Benefits Eligible, M-F

Location:

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Continuously assists physicians in Sports Medicine clinic in the delivery of high quality patient care through efficient rooming of patients, scheduling appointments, providing patient and parent education to ensure proper follow-up, assisting in procedures, and fitting braces as needed.
• Continuously manages patient load in an efficient manner and looks to be a problem solver with scheduling and other time management matters.
• Continuously obtains prior authorization and pre-certification for diagnostic testing and rehabilitation services as indicated and documents appropriately within the patient chart according to NCH standards.
• Continuously assists with office administration, patient related communication, and maintenance of reports and processes for the sports medicine program.
• Continuously assists with the coordination of clinical care for sports medicine patients throughout the NCH system and with consulting physicians.
• Continuously maintains open lines of communication with physicians and other members of the health care team on all patients to ensure high quality patient care. Reviews the utilization of services and patient progress with Sports Medicine physician.
• Completion of annual department required training, keeping abreast of all policy and procedural changes for clinical care and taking responsibility to become competent with any techniques used in clinic and patient care.

Note: Regular, reliable and consistent attendance is an essential job function. Employees are expected to perform work as scheduled. Please see the physical requirements for this position listed below.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

• High school diploma or equivalent
• Three years medical office experience preferred
• Skill in operating a computer, specifically Microsoft Office applications
• Current CPR certification desirable
• Effective interpersonal and customer service skills, ability to multitask and problem solve required Ability to maintain confidentiality of information.
• Must have valid Ohio driver's license and be able to drive to and from all Nationwide Children?s Sports Medicine facilities.

MINIMUM PHYSICAL REQUIREMENTS

• Standing/Walking Constantly
• Independently Lifting/Carrying up to 1 5 pounds Frequently
• Independently Lifting/Carrying up to 50 pounds Occasionally
• Finger Dexterity Constantly
• Kneeling FrequentlyBending/Stooping Frequently
• Reaching FrequentlyTalking/Hearing/Seeing Constantly
• Pushing/Pulling Frequently

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individual so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision.

EOE M/F/Disability/Vet