Senior Facilities Operations Analyst

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Senior Facilities Operations Analyst

Location(s): Carmel, IN

• Mechanical and electrical systems maintenance and upkeep.
• Utility systems monitoring.
• Office space planning, configuration, and management.
• Spot cleaning, repairs, and painting.
• Office and/or plant security monitoring (e.g., key card maintenance and visitor log system).
• EHS monitoring.
• Disaster recovery and business continuity planning.
• Ensures facilities and office environments meet business needs and are conducive to a productive work environment.
• Ensures compliance with all federal, state and local commission and agency rules and regulations.
• Responsible for the day-to-day work and assignments and provides support to resolves issues and ensures quality results.
• Ensures building safety and maintenance of all assets within each facility, surrounding property and the safety of all assigned personnel.
• Coordinates the pre-qualification, bidding, proposal evaluation and subcontractor selection process for maintenance contracts. Ensures cost control, quality, and completeness of work and expedient reactions to emergency situations.
• Assists with development and managing Facility's Capital projects, Operating and Maintenance budgets
• Maintains Critical Building Infrastructure to include UPS, Battery Backups, Generators, HVAC. Manages vendors, contractors, and professional consultants which may include pest control, plumbing, landscaping, HVAC, electrical, fire suppression systems, employee dining facility, mailroom and all other trade 3rd party vendors associated with building maintenance.
• Maintains documentation of Life Safety Systems/Fire Suppression systems.
• Oversee day-to-day property activities to include the contractors, consultants, and maintenance activities.
• Acts as secondary point to the FM as a contact for in-house customers and representatives regarding building projects.
• May establish key delivery dates and oversees maintenance related project completion through customer occupancy, providing a turnkey solution to end-users.
• Works to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide outstanding customer service.
• Coordinate project meetings with in-house and 3rd party outside maintenance contractor representatives.
• Responds to emergency calls, may assume lead role in evaluating damages and takes necessary steps to protect customers, employees, and property, notifying Leadership per local Escalation Plan.
• Reviews FMS work request queue daily. Takes action on tickets as directed and/or needed to meet the needs of the business.
• Operates and adjusts Building Management Systems (Client) for seasonal and local comfort.
• Engages with local onsite customer leaders and employees to resolve issues or concerns.
• Investigates building issues working with all parties to drive to resolution.

• 4+ years of relevant experience in related field.
• Requires strong knowledge of MS Office Applications, i.e. Excel, Word, Outlook, PowerPoint;
• Excellent decision-making, organizational, multi-tasking, math, written, verbal, and collaborative skills to work effectively with teams throughout organization.
• Valid local State Drivers' License with driving record that meets Cox standards.
• Using an IWMS (integrated workorder management system) in the day-to-day maintenance operations.

• Experience in telecommunications industry.
• Experience operating commercial building systems i.e., fire alarm systems and panels, chillers, cooling towers, boilers, HVAC, VFD drives and pumps.
• Experience operating automated Building Management Systems to include HVAC, Central Plant and Lighting.

• BA/BS degree or High School Diploma/GED + 10 years relevant experience in lieu of degree.

• AS/AA or BS/BA degree in related discipline strongly desired (i.e. Construction or Building Management, etc.).

• N/A

• Certification in a related Facility area, i.e., Building Maintenance, HVAC, Electrical, etc.).

• Analytical thinking.
• Business acumen.
• Data monitoring, gathering, and reporting.
• Internal controls.
• Safety focus.
• Builds partnerships.
• Engages Others.
• Guides team success.
• Lead change.
• Customer Focus.
• Building Trust.
• Contributing to Team Success.
• Energy.
• Follow-up.
• Technical / Professional Knowledge and Skills.
• Initiating Action.
• Good communication skills.
• Innovation/Problem Solving.
• Planning & Organizing.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, protected veterans or individuals with disabilities.