Shelter Monitor

The Salvation Army USA Central Territory
paid time off
United States, Illinois, Quincy
Nov 21, 2024
Join our dedicated team at the Quincy Salvation Army Emergency Shelter, where we provide crucial support and safe haven to those in need. Our emergency shelter is dedicated to offering a welcoming and secure environment for individuals and families experiencing homelessness. While social work experience is helpful, it is not required. We are seeking compassionate Shelter Monitors to help us maintain our high standards of care and service. We invite those who possess empathy, kindness, and a genuine desire to make a positive impact in the lives of those in need. Rate of Pay: $16.00 per hour with a $1.00 per hour overnight shift differential. Shifts: Ability to work flexible hours, including mornings, evenings, weekends, and holidays is required. Status: Multiple openings for Part-time, working up to 19 hours/week. Responsibilities: Monitor the shelter premises to ensure safety and security for all clients and staff. Maintain a welcoming and supportive environment while upholding shelter rules and policies. Complete intake forms for new clients and update client files as needed. Assist clients with access to basic needs like food, linens, and/or hygiene products. Respond to client concerns, providing emotional support and referrals for services as appropriate. Report any incidents, safety concerns, or facility maintenance needs to management. Maintain shelter journals, logs, and other records including incident reports and referrals. Answer phone calls, take messages, and relay information to appropriate staff members. Assist in light custodial tasks including cleaning common areas, restocking supplies, and maintaining the shelter's cleanliness. Prepare and serve meals to clients as required. Participate in staff meetings and training sessions to stay informed and improve service delivery. What are We Looking For? High school diploma or equivalent. Prior experience in social work or a related field is helpful but not required. Strong interpersonal and communication skills, with the ability to build rapport and establish trust with individuals from diverse backgrounds. Ability to work independently and handle difficult situations with compassion and professionalism. Compassionate and nonjudgmental attitude towards individuals experiencing homelessness. Basic cooking and cleaning skills. Basic computer skills to assist with data entry and record keeping. Flexibility to work evenings, weekends, and holidays as required. Why Should You Join Our Team? All employees are eligible for a free Kroc membership, allowing you to prioritize your health and well-being while enjoying the latest in fitness equipment and a wide range of fitness programs. Paid time off and flexible scheduling to accommodate other commitments. We offer paid training time and robust professional development opportunities to ensure continuous growth in your career journey. The chance to make a meaningful difference in the lives of vulnerable individuals within the community. _____________________________________________________ About the Salvation Army: The Salvation Army believes in faith put into action and making life better for others. Our services meet physical, emotional and spiritual needs to rebuild lives and create lasting change. Help is given freely and without discrimination, while preserving the individual's dignity. We're here to change lives, one at a time. The Quincy Area Command serves Adams, Pike and Brown counties in Illinois and Marion, Ralls, Lewis, Shelby and Monroe counties in Missouri as well as transients who have come to our community and find themselves in a homeless situation. It is the goal of our program to equip our residents with the knowledge and life skills development needed to find employment and suitable, affordable housing that they might become self-sufficient individuals. The Emergency Shelter can accommodate up to 20 people with rooms dedicated to single men and women as well as families. The building also includes our Family Services programs and Food Pantry/Breadline.