Public Safety Dispatcher

Saint Louis University
United States, Missouri, St. Louis
1 North Grand Boulevard (Show on map)
Nov 20, 2024
Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation's oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world-class academics, life-changing research, compassionate health care, and a strong commitment to faith and service. Job Summary Under direct supervision, is responsible to receive calls for and dispatch security services; operates base radios; answers telephones; monitors alarm systems and closed circuit TV screens; relays radio/telephone communications; monitors record systems of the department. This position is for the A watch: 11 pm to 7 am. Knowledge, Skills, Abilities, and Personal Characteristics Satisfactorily completion of an annual in-service training program Ability to demonstrate physical and psychological fitness Ability to work one of three permanent shifts to meet University and/or department needs Ability to work overtime as required Ability to speak clearly and distinctly Ability to react calmly during emergency situations in order to relay information to appropriate personnel Ability to extract data from conversation and documents Verbal and written communication skills Interpersonal/human relations skills Job Duties and Responsibilities Receives requests for public safety assistance which may require police, fire or medical assistance; provides dispatching and related services for all field units. Operates the base station radio and dispatches officers and other University service units to assignments; relays messages by radio or telephone to and from officers, other service units of the University and agencies outside of the University. Prepares and maintains the communications log which includes telephone service requests and other notifications for services; processes confidential materials/crime reports. Monitors alarm systems and closed circuit TV screens, maintains the record systems of the department; maintains and issues equipment used by field personnel. Types, files input and retrieves data on personal computers; aides and directs visitors to appropriate locations; prepares information research for monthly reports on overall departmental activity. Performs other duties as assigned. Minimum Qualifications High School diploma or equivalent; supplemented with one (1) year of experience in a position requiring the use of interpersonal/communication skills and high interaction with the public. Must be able to type accurately; requires passing drug screening upon hire and throughout employment. Function Public Safety - Other Scheduled Weekly Hours: 40 Saint Louis University is an equal opportunity/affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, gender identity, or other non-merit factors. We welcome and encourage applications from minorities, women, protected veterans, and individuals with disabilities (including disabled veterans). If accommodations are needed for completing the application and/or with the interviewing process, please contact Human Resources at 314-977-5847.