Program Manager - College of Business

Florida International University is a top public university that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses and multiple centers. FIU serves a diverse student body of more than 56,000 and 290,000 Panther alumni. U.S. News and World Report places dozens of FIU programs among the best in the nation, including international business at No. 2. Washington Monthly Magazine ranks FIU among the top 20 public universities contributing to the public good.

Oversees the operations and logistics of the College of Business' Specialized Masters programs.

• Plans, implements and monitors the delivery of student services for the Specialized Masters programs face to face and online cohorts. Manages admissions, registration, scheduling issues, billing, payment and collections. Coordinates all graduation, orientation and networking social activities for the program.
• Communicates with students through presence at all instructional delivery locations as well as electronic media. Reviews student accounts to ensure that payments are made on time and advises on student holds or any account issues.
• Coordinates with the faculty on the ordering of textbooks, student materials, and other faculty curriculum needs.
• Counsels and advises Specialized Masters programs prospects, joint degree and dual degree students on Admissions policies and procedures. Maintains confidentiality of the admissions files and current students files.
• Manages and implements the development of the Specialized Masters programs Alumni Network with the Office of Development and Alumni Relations.
• May supervise, develop and coordinate the activities of a direct report.
• Works closely with the program leadership with the budget planning and maintains fiscal responsibility for all program activities. Reviews accounts payable/receivable transactions, ensuring appropriate allocation of funds across program budget(s).
• Coordinates with the faculty on the ordering of textbooks, student materials, and other faculty curriculum needs.
• Collaborates with Department leadership on faculty and student academic issues. Aids in the dissemination of academic information to currently enrolled students and prospects.
• Manages and reconciles departmental expenses including travel and other expenses using University credit card. Assures compliance and adherence to University credit card policies and procedures. Submits requisitions and receives goods or services against purchase orders; creates travel authorizations, expense reports, through the University's financial system. May process contracts in accordance with University purchasing guidelines.
• Interprets university administrative and/or fiscal policies and procedures. Provides recommendations on procedures for the unit to improve administrative and/or fiscal operation for the programs and office site.
• Works collaboratively with the Marketing and Communications team in developing program marketing strategy and materials. Verifying website accuracy. Assists with the development and design of digital and print collaterals.
• Conducts information sessions, class visits and interviewing candidates. Works with candidates through the entire recruitment process. May travel international and domestic for recruitment.
• Manages all aspects of the Advisory Board (oversees the coordination and organization of all Advisory Board meetings and events. Acts as the main communication liaison between board members and the organization. Prepares agendas, materials, and minutes, ensuring all board activities are well-documented and compliant. Manages member recruitment, engagement, and retention).

Bachelor's degree in an appropriate specialization and four (4) years of related experience, or Master's degree in an appropriate specialization and two (2) years related experience.

Experience working in Higher Education.

Experience working with students.

Experience in enrollment/admissions process.

Knowledge of Peoplesoft.

Administrative

$50,000 - $57,000

Begin time: 8:30 AM

End time: 5:00 PM

Expanded Background Check

• Ability to travel locally and nationally.
• Ability to travel internationally.
• Ability to work flexible hours as needed.

Current Employee

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

*This posting will close at 12:00 am of the close date.

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

FIU is a member of the State University System of Florida and an Equal Opportunity, Equal Access, Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.