Experiential Program Manager - Outreach and Support

M-F 8 am - 5 pm

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station.

The UNC Eshelman School of Pharmacy (www.pharmacy.unc.edu) is one of six health science schools (Pharmacy, Nursing, Dentistry, Social Work, Public Health, Medicine) at the University of North Carolina at Chapel Hill and is one of the oldest health science academic programs at Chapel Hill. The School teaches approximately 600 PharmD students and 145 graduate students. The School has built a reputation for its continued pursuit of excellence, rigorous education and training programs, cutting-edge multidisciplinary research, progressive pharmacy practices, efficient business operations, and its outstanding faculty, staff, and students. The School was named the number one School of Pharmacy in the U.S. by the U.S. News and World Report. The School has experienced unprecedented growth and success and continues to strategically position itself for sustained impact, as articulated in the School's Strategic Plan (https://pharmacy.unc.edu/about/oe/strategic-plan/).

Our Vision is to be the global leader in pharmacy and pharmaceutical sciences. Our Mission is to prepare leaders and innovators to solve the world's most pressing health care challenges. We are Advancing Medicine for Life through innovation and collaboration in pharmacy practice, education, research, and public service.

The Office of Experiential Programs is comprised of a number of experiential programs faculty and professional staff, each with specified areas of responsibility. The Office of Experiential Programs functions as a cohesive unit where teamwork, collaboration, and innovation are encouraged and celebrated. The UNC Eshelman School of Pharmacy is recruiting for a Program Manager to provide comprehensive professional project/program management at a high performing level in collaboration with faculty, staff, and students. This includes, but is not limited to, event planning and execution, preparation/editing of letters and documents, assisting with travel/personal reimbursement, office administration, assisting with financial actions, and assisting with human resources actions. This position must analyze, prioritize, and keep track of multiple pieces of complex and often confidential information to make accurate, efficient recommendations regarding workflow, and provide facilitation and processing of information and verbal and written correspondence. The prospective candidate must facilitate completion of work at a rapid pace on time-sensitive matters with routine interruptions. The Program Manager will also assist in the preparation of progress and budget reports. All of the above must be done with minimal errors and the utmost professionalism in an office whose priorities must adapt to evolving needs and demands from within the School and with strategic partners. The Program Manager will perform functions that require thorough knowledge of the School's policies, procedures, and operations.

Importantly, the Program Manager will provide project/program management for educational initiatives at the School related to the professional program, including experiential programs and North Carolina AHEC. This includes, but is not limited to, (1) developing and maintaining productive collaborative work relationships internally within the School and externally with affiliated partner institutions; (2) assessing and responding to key stakeholder needs; (3) contributing intellectually and thoughtfully to the development, planning, and implementation of new initiatives; and (4) demonstrating an ability to think critically and problem solve.

Bachelor's degree and one year of experience related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

The incumbent must also have a demonstrated ability to:
* Work independently with minimal supervision and as part of a team contributing to team efforts
* Organize and implement workflows focused on a high degree of accuracy and attention to detail
* Work under pressure, multitask, manage competing obligations/deadlines, and prioritize responsibilities and deadlines in an often-changing environment
* Proactively identify and independently solve complex problems
* Communicate (e.g. written and verbal) and collaborate effectively with a wide variety of internal and external constituents
* Ensure a strong customer service focus while also holding students accountable to meeting experiential training requirements for external clinical partners

Administrative experience in a higher education environment is preferred.

Experiential Program-Related Qualifications, Competencies and Experience:
* Knowledge of contract law and experience in contract negotiations
* Experience in the drafting, processing, negotiating and/or administration of legal contracts/agreements/memorandums of understanding.
* Experience administering programs and services
* Experience in student affairs on a college/university campus is preferred
* Proficiency in Microsoft Office platforms and database management

Not Applicable.

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.