District Manager

Job Locations

US-NC-Raleigh Area

Position: District Manager
Region:North Carolina
Who is HearingLife?
HearingLifeis a national hearing care company and part of the Demant Group. We are a global leader in hearing healthcare builton a heritage of care, health, and innovation since 1904. HearingLifeoperates more than 600 hearing care centers across 42 states.We follow a scientific, results-oriented approach to hearing healthcare thatis provided byhighly skilledand caring professionals.Our vision is to help more people hear better through life-changing hearing health delivered by the best personalized care.
Job Summary:
The District Manager (DM) is responsible for overseeing and supporting the performance and operations of multiple HearingLife clinics within a designated district. The DM ensures that all clinics deliver outstanding patient care, meet or exceed performance goals, and operate in alignment withHearingLife'smission, values, and standards. This role requires a strategic thinker who excels in team leadership, business operations, and customer-focused service.

Benefits:
- PTO & Paid Holidays
- Work-Life balance is VERY important to us!
- Medical, dental, vision, and HSA
- 401K+ Match
- Maternity Leave
- Short Term and Long-Term Disability coverage
- Free Life Insurance
- Pet Insurance
- Steeply discounted Hearing Aids and Products for you and your family members.
- Childcare Savings Program
- CEU Reimbursement

Team Leadership and Development:
- Recruit, hire, and train clinic staff, including Audiologists, Hearing Aid Specialists, and Clinic Managers.
- Develop team members through regular coaching, mentorship, and performance feedback.
- Foster a positive work environment and culture of continuous learning, ensuring all employees are equipped to provide top-quality patient care.
Performance and Financial Management:
- Set and monitor performance goals for each clinic, focusing on key metrics such as revenue, patient retention, and satisfaction.
- Develop and execute district-level business strategies to achieve growth targets.
- Regularly review financial performance and implement strategies to maximize profitability and minimize costs across clinics.
Operations Management:
- Ensure clinics operate efficiently and effectively, aligning withHearingLife'sstandards and protocols.
- Oversee scheduling, resource allocation, and inventory management to maximize productivity and patient access.
- Implement and monitor compliance with healthcare regulations, policies, and industry standards.
Patient-Centered Service:
- Ensure each clinic delivers an outstanding patient experience through quality hearing care and excellent customer service.
- Promote patient education and retention strategies that align withHearingLife'smission of enhancing quality of life through improved hearing health.
Stakeholder and Cross-functional Collaboration:
- Act as a liaison between clinics and corporate departments, including Marketing, HR, and Operations.
- Communicate updates, changes, and expectations effectively to clinic teams and corporate stakeholders.
- Represent the district in regional and corporate meetings, providing insights, updates, and recommendations.

- Bachelor's degree in Business, Healthcare Management, or related field (required). Advanced degree is a plus.
- 5+ years of experience in multi-site management in the healthcare or retail industry, with experience in the audiology or hearing care industry preferred.
Skills and AbilitiesRequirements:
- Proven leadership abilities with experience developing high-performing teams.
- Strong analytical skills and experience with performance metrics, budgeting, and financial management.
- Excellent interpersonal and communication skills.
- Ability to manage and prioritize multiple tasks in a fast-paced environment.
- Passion for providing high-quality patient care and improving hearing health.
TravelRequirements:
- 60% Travel- visiting clinics in your district 3 days a week
- Validdriverslicense

We are an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment
without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status.

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