Family Medicine and Community Health Administrative Assistant

The Department of Family Medicine and Community Health (DFMCH) is seeking a highly organized and proactive Administrative Assistant to provide essential support to the Director of Strategic Initiatives and faculty members in the administrative office. This role is critical in managing complex administrative tasks, including coordinating schedules, preparing agendas, recording meeting minutes, and ensuring seamless daily operations. A key responsibility is overseeing clinician scheduling in partnership with UW Health across 17 family medicine clinics.

The ideal candidate will possess exceptional administrative, organizational, and communication skills, and demonstrate a collaborative, detail-oriented approach. Join our dynamic team and play an integral role in advancing the mission of our department.

• 30% Performs administrative tasks including telephone customer service, word processing, transcribing, filing, and calendaring
• 25% Acts as the primary liaison for providers or programs and refers stakeholders to providers, agencies, patients, and staff
• 30% Assists in coordinating the complex daily activities of providers or program(s) by entering information into databases, maintaining files and materials, and preparing reports
• 5% Serves as the primary contact and subject matter expert for specified program policies and procedures
• 5% Coordinates with senior management to define program goals and fiscal objectives
• 5% Identifies opportunities for program improvements and makes recommendations to the appropriate entities

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Preferred
H.S. Diploma

Required:
- A minimum of one year of relevant experience providing administrative support in an office (non-clinical) setting
- Exceptional in Microsoft Outlook for scheduling meetings, Excel for pivot tables, Word and PowerPoint
- Outstanding interpersonal, verbal, and written communication abilities
- Strong attention to detail with excellent organizational skills

Preferred:
- Experience with a medical scheduling software, such as QGenda or related system
- Quick learner with strong problem solving skill
- Ability to work independently and function with minimal supervision

Business hours are Monday through Friday from 8:00am to 4:30pm.

Full Time: 100%

This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location.

Ongoing/Renewable

Minimum $21.00 HOURLY
Depending on Qualifications

The University of Wisconsin Department of Family Medicine and Community Health is a large, tier-one clinical department in the UW School of Medicine and Public Health (SMPH). UW DFMCH has 171 faculty, 261 adjunct faculty, and 110 staff located throughout the state. Combined with its associated UW Health clinic operation, the department boasts over 750 total employees transforming health care in Wisconsin. The DFMCH is committed to patient care while also offering outstanding educational and research programs. There are over 150 residents in our sponsored and academic partner programs, and more than 400 medical students train in the department each year, with the Madison residency program ranking fifth in the nation for 2023. In fiscal year 2022, our physicians and residents practicing at 17 clinics throughout the state managed over 358,000 patient visits - an integral part of the department's success. Learn more about our department's work by visiting https://www.fammed.wisc.edu/ and DFMCH Diversity, Equity and Inclusion: https://www.fammed.wisc.edu/diversity/

University sponsorship is not available for this position, including transfers of sponsorship. The selected applicant will be responsible for ensuring their continuous eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of appointment. This position is an ongoing position that will require continuous work eligibility. UW-Madison is not an E-Verify employer, and therefore, is not eligible to employ F1 STEM OPT Extension participants. If you are selected for this position you must provide proof of work authorization and eligibility to work.

To apply for this position, please click on the "Apply Now" button. You will be asked to upload a current resume/CV and a cover letter briefly describing your qualifications and experience.

Alex Scaffidi
aascaffidi@wisc.edu
608-262-7480
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Medical Program Assistant(HS009)

A53-MEDICAL SCHOOL/FAMILY MED/FAMILY MED

University Staff-Ongoing

308116-CP