Specimen Technician I

Quest Diagnostics Incorporated
United States, Illinois, Wood Dale
Nov 17, 2024
This positionis responsible for general support functions within the SpecimenProcessingDepartment. This position requires passing a data entry assessment. Functions performed may include but are not limited to data entry of test orders, presort, pickup and delivery of processed specimens to the laboratory, centrifugation and aliquoting. Department is a production environment, with emphasis on productivity/quality standards and departmental completion times. All functions must be performed with confidence, accuracy, and in a timely manner. Job is complex and requires that the employee have good organization skills and the ability to learn and understand specimen types related to test(s) ordered by clients. Thepositionmust have to the ability learn and understand the compliance regulations related to test ordering whichmay changeon adaily basis. This position is critical to quality for customer satisfaction. Additionally, since many changes do occur from day to day, great flexibility on the part of this positionis required. Majority ofpositionwork, on the nightshift, but based on staffing needs weekends, holidays, on-call and overtime is a requirement. Able to perform all responsibilities of the Specimen Preparation Assistant Demonstrates an ability to learn the job duties assigned to the SPT I, and develops an understanding of how all the functions in Specimen Processing fittogether Identifies problems and in some cases, may resolve issues with specimen types such as missing information etc. Demonstrates an understanding of the compliance policies related to test ordering, which requires developing ability to research test ordering information on translation tables, computer system, and the directory ofservices Meets standards for production and accuracy within 6months Understands the complex relationship between test(s) ordered and specimenreceived Completes all required written documentation, legibly and within the assignedtimeframe Meets or exceeds all performance expectations to include attendance, adherence to work schedule and demonstrates Quest values and behaviors through work performance and peer and teaminteraction Is open to learningadditional functions within Specimen Processing to allow timely progression to the nextlevel Performs other duties asassigned QUALIFICATIONS Required WorkExperience: N/A Preferred Work Experience: Medical background preferred which includes medical terminology applicable to a clinicallaboratory Previous experience in a production environmentpreferred Physical and Mental Requirements: Position requires data background with abilities to enter 6,000 alphanumeric keystrokes/hour Works in a biohazard environment, practicing good safetyhabits Able to sit or stand for longperiods Handles multiple tasks simultaneously and works in a productionenvironment Knowledge: N/A Skills: Communicates effectively with all levels ofstaff Maintains composure while working underpressure Reflects good judgment at all times when determining what action to take when resolvingproblems Adheres to Quest Diagnostics core values, safety and compliance policies andprocedures Keeps work area neat andclean Demonstrates strong interpersonal skills that foster a positive environment. Demonstrates flexibility and ability to adapt tochange EDUCATION High School Diploma or Equivalent LICENSECERTIFICATIONS Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets