Insurance Services Associate (ESR)

Aleron
United States, New York, Rochester
Oct 30, 2024
Description Are you an Insurance Services Associate (ESR) who is looking to join one of the top companies in the Business Process Outsourcing industry? Are you looking to further your career and grow? Do you have experience in Microsoft Excel? If you answered yes to those three questions, then apply today! Acara Solutions is seeking highly qualified candidates to work Onsite with our client in Rochester, NY. Interested? Here's what you'd do: Answering inbound calls/emails, addressing customer inquiries when needed. Leverages information from internal resources such as AskIt, iComm, to solve issues relating to customer concerns. Maintains accurate recording of all internal and external communications in order to document client needs and the replies. Responsible for meeting departmental service level agreements. Responsible for ongoing client satisfaction through process and service efficiency. Here's what you'll get: Pay Rate: $18/Hour Hours: 40 Hours/Week Length: Temporary (4 Months) Sound like a good fit? APPLY TODAY About Acara Solutions Acara is a premier provider of recruiting and workforce solutions we help companies compete for talent. With a legacy of needs in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide. Job Requirements Required Skills / Qualifications: High School Diploma or GED Minimum of 1-year experience in Client products or services, Health and Benefits or Employer Shared Responsibility Microsoft Excel Preferred Skills / Qualifications: Bachelor's Degree in Business Excellent organizational skills. Prioritization and organizational skills are required to manage multiple projects. Possesses strong technical aptitude. Knowledge of Microsoft Excel Excellent organizational skills. Prioritization and organizational skills are required to manage multiple projects. Possesses good technical aptitude. Additional Information: Upon offer of employment, the individual will be subject to a background check and a drug screen. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process. Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status. Apply