Azure System Engineer

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Azure System Engineer

Location(s): Purchase, NY

Summary:

• Strive to deliver technology and products within the roadmap on schedule and with the highest quality.
• Provide advice, guidance, and direction to carry out plans and procedures, ensuring schedule attainment, product development, process adherence, and performance.
• Provide last tier support for operations and support teams, develop root cause analysis and preventative analysis.
• Provide technical support with expert knowledge and act as an escalation point for the Client Support Services Team.
• Facilitate support for anything related to End User Computing environment, focusing on our Endpoint Security Protection, and application management.
• Partner with the Engineering teams to develop solutions.
• Manage Azure Virtual Desktop (AVD) environment including Creating Images, deploy VMs, and monitor VM performance.
• Develop automated solutions for deploying software packages, application patches/updates and workstation images.
• Engineer and support multiple Windows desktop images.
• Manage the entire lifecycle of our global standard desktop and laptop models.
• Maintain desktop images and modify SCCM task sequences as needed.
• Monitor and address alerts from desktops using CyberArk.
• Manage and support PXE environment - 1E products.
• Provide level 3 support for escalated end user issues.
• Manage Microsoft and 3rd party patch deployments.
• Package, test, and deploy new applications, as needed.
• Collaborate with the team within objectives for the End User Computing environment.
• Maintain and expand existing Knowledge Base.
• Create new and maintain existing support documents to Maintain high standards in quality in the delivery of End User Computing services.

• Proficient communication skills, both written and verbal.
• Possess sound organization skills.
• Candidate is motivated to learn and grow professionally.
• 5 years' experience as a system engineer.

• Bachelor's degree from an accredited college or university.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, protected veterans or individuals with disabilities.